At Jully PH, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, and how we keep it safe.
These highlights summarise how Jully PH handles your data. The full policy below contains the complete and legally binding details — please read it in full.
All personal and financial data transmitted to and from Jully PH is protected using industry-standard TLS encryption. Your account credentials are stored using one-way hashing — we cannot read your password, and neither can anyone else.
Jully PH players have the right to access, correct, and request deletion of their personal data at any time. Simply contact our support team and we will process your request in accordance with applicable Philippine data protection law.
Jully PH does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the Jully PH platform and to comply with our legal obligations.
Jully PH processes personal data in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as administered by the National Privacy Commission (NPC).
Jully PH collects only the personal data that is strictly necessary to provide our services, verify your identity, process transactions, and comply with regulatory requirements. We do not collect data for its own sake.
You can opt out of marketing communications from Jully PH at any time — either through the unsubscribe link in any email we send, or by updating your communication preferences in your account settings. Opting out does not affect service-related notifications.
Please Read Carefully: This Privacy Policy forms part of the Jully PH Terms & Conditions. By registering an account or using any Jully PH service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Jully PH ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, visitors, and prospective users. This Privacy Policy ("Policy") describes how Jully PH collects, uses, stores, shares, and protects personal data in connection with the operation of the Jully PH website, mobile platform, and all associated gaming services (collectively, the "Services").
This Policy applies to all personal data collected from users located in the Philippines, including residents of Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country. It also applies to any personal data collected from users accessing the Platform from outside the Philippines, to the extent permitted by applicable law.
Jully PH processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). Where applicable, Jully PH also observes internationally recognised data protection principles.
For the purposes of the Data Privacy Act of 2012, Jully PH acts as the Personal Information Controller in respect of the personal data it collects and processes in connection with the Services. This means that Jully PH determines the purposes and means of processing your personal data.
Where Jully PH engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud hosting services — those parties act as Personal Information Processors and are contractually bound to process your data only on Jully PH's instructions and in accordance with this Policy.
Data Protection Officer: Jully PH has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection law. You may contact our DPO at: [email protected]
Jully PH collects the following categories of personal data, depending on how you interact with the Platform:
Jully PH does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments or as mandated by applicable law.
Jully PH collects personal data through the following means:
Jully PH uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Identity verification (KYC/AML compliance) | Identity data, government ID documents |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing and personalising gaming services | Gaming activity and technical data |
| Fraud prevention and security monitoring | Technical, financial, and identity data |
| Responsible gaming monitoring and intervention | Gaming activity and communications data |
| Customer support and dispute resolution | Communications and transaction data |
| Marketing communications (with consent) | Contact and preference data |
| Platform analytics and improvement | Technical and gaming activity data (aggregated) |
| Legal and regulatory compliance | All categories as required by law |
Under the Data Privacy Act of 2012, Jully PH processes your personal data on the following legal bases:
Jully PH does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
No Cross-Border Transfers Without Safeguards: Where personal data is transferred outside the Philippines, Jully PH ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines.
Jully PH uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information, refer to your browser's help documentation.
Jully PH retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, Jully PH retains account and transaction data for a minimum of five (5) years following the closure of your account, in compliance with Philippine anti-money laundering regulations. Gaming activity data is retained for a minimum of three (3) years. Technical and device data is retained for up to twelve (12) months from the date of collection.
Where personal data is no longer required for any lawful purpose, Jully PH will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.
Jully PH implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Jully PH will notify the National Privacy Commission and, where required, affected individuals, in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Jully PH:
To exercise any of these rights, please contact our Data Protection Officer. We will respond to all verified requests within thirty (30) days of receipt, in accordance with the DPA and NPC regulations.
Submit a Data Request: [email protected]
The Jully PH platform is strictly intended for adults aged 21 years and above. Jully PH does not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on Jully PH or provided us with personal data, please contact our support team immediately so that we can take appropriate action.
The Jully PH platform may contain links to third-party websites or services, including payment provider portals. Jully PH is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Jully PH platform.
Jully PH reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how Jully PH protects your personal data. Your continued use of the Platform following the publication of any changes constitutes your acknowledgement of the revised Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Jully PH handles your personal data, please contact our Data Protection Officer in the first instance:
Data Protection Officer: [email protected]
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
For general support enquiries, please visit our FAQ page or contact our customer support team. For information about your rights as a player, please review our Terms & Conditions and Responsible Gaming pages.
Your data is safe with us. Now that you know exactly how Jully PH protects your privacy, join thousands of Filipino players already enjoying our platform — securely, fairly, and responsibly.
21+ only · Play responsibly · Data protected under RA 10173 · Philippine Peso (₱)